UserData.Builder |
UserData.Builder.activeSlotsByChannel(Map<Channel,Integer> activeSlotsByChannel) |
A map of active slots by channel.
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UserData.Builder |
UserData.Builder.activeSlotsByChannelWithStrings(Map<String,Integer> activeSlotsByChannel) |
A map of active slots by channel.
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UserData.Builder |
UserData.Builder.availableSlotsByChannel(Map<Channel,Integer> availableSlotsByChannel) |
A map of available slots by channel.
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UserData.Builder |
UserData.Builder.availableSlotsByChannelWithStrings(Map<String,Integer> availableSlotsByChannel) |
A map of available slots by channel.
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static UserData.Builder |
UserData.builder() |
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UserData.Builder |
UserData.Builder.contacts(Collection<AgentContactReference> contacts) |
A list of contact reference information.
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UserData.Builder |
UserData.Builder.contacts(Consumer<AgentContactReference.Builder>... contacts) |
A list of contact reference information.
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UserData.Builder |
UserData.Builder.contacts(AgentContactReference... contacts) |
A list of contact reference information.
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default UserData.Builder |
UserData.Builder.hierarchyPath(Consumer<HierarchyPathReference.Builder> hierarchyPath) |
Contains information about the levels of a hierarchy group assigned to a user.
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UserData.Builder |
UserData.Builder.hierarchyPath(HierarchyPathReference hierarchyPath) |
Contains information about the levels of a hierarchy group assigned to a user.
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UserData.Builder |
UserData.Builder.maxSlotsByChannel(Map<Channel,Integer> maxSlotsByChannel) |
A map of maximum slots by channel.
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UserData.Builder |
UserData.Builder.maxSlotsByChannelWithStrings(Map<String,Integer> maxSlotsByChannel) |
A map of maximum slots by channel.
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UserData.Builder |
UserData.Builder.nextStatus(String nextStatus) |
The Next status of the agent.
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default UserData.Builder |
UserData.Builder.routingProfile(Consumer<RoutingProfileReference.Builder> routingProfile) |
Information about the routing profile that is assigned to the user.
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UserData.Builder |
UserData.Builder.routingProfile(RoutingProfileReference routingProfile) |
Information about the routing profile that is assigned to the user.
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default UserData.Builder |
UserData.Builder.status(Consumer<AgentStatusReference.Builder> status) |
The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor
manually changes in the real-time metrics report.
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UserData.Builder |
UserData.Builder.status(AgentStatusReference status) |
The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor
manually changes in the real-time metrics report.
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UserData.Builder |
UserData.toBuilder() |
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default UserData.Builder |
UserData.Builder.user(Consumer<UserReference.Builder> user) |
Information about the user for the data that is returned.
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UserData.Builder |
UserData.Builder.user(UserReference user) |
Information about the user for the data that is returned.
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