Class RoutingProfile
- java.lang.Object
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- software.amazon.awssdk.services.connect.model.RoutingProfile
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- All Implemented Interfaces:
Serializable,SdkPojo,ToCopyableBuilder<RoutingProfile.Builder,RoutingProfile>
@Generated("software.amazon.awssdk:codegen") public final class RoutingProfile extends Object implements SdkPojo, Serializable, ToCopyableBuilder<RoutingProfile.Builder,RoutingProfile>
Contains information about a routing profile.
- See Also:
- Serialized Form
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Nested Class Summary
Nested Classes Modifier and Type Class Description static interfaceRoutingProfile.Builder
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Method Summary
All Methods Static Methods Instance Methods Concrete Methods Modifier and Type Method Description AgentAvailabilityTimeragentAvailabilityTimer()Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.StringagentAvailabilityTimerAsString()Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.static RoutingProfile.Builderbuilder()StringdefaultOutboundQueueId()The identifier of the default outbound queue for this routing profile.Stringdescription()The description of the routing profile.booleanequals(Object obj)booleanequalsBySdkFields(Object obj)<T> Optional<T>getValueForField(String fieldName, Class<T> clazz)inthashCode()booleanhasMediaConcurrencies()For responses, this returns true if the service returned a value for the MediaConcurrencies property.booleanhasTags()For responses, this returns true if the service returned a value for the Tags property.StringinstanceId()The identifier of the Amazon Connect instance.BooleanisDefault()Whether this a default routing profile.StringlastModifiedRegion()The Amazon Web Services Region where this resource was last modified.InstantlastModifiedTime()The timestamp when this resource was last modified.List<MediaConcurrency>mediaConcurrencies()The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.Stringname()The name of the routing profile.LongnumberOfAssociatedQueues()The number of associated queues in routing profile.LongnumberOfAssociatedUsers()The number of associated users in routing profile.StringroutingProfileArn()The Amazon Resource Name (ARN) of the routing profile.StringroutingProfileId()The identifier of the routing profile.List<SdkField<?>>sdkFields()static Class<? extends RoutingProfile.Builder>serializableBuilderClass()Map<String,String>tags()The tags used to organize, track, or control access for this resource.RoutingProfile.BuildertoBuilder()StringtoString()Returns a string representation of this object.-
Methods inherited from class java.lang.Object
clone, finalize, getClass, notify, notifyAll, wait, wait, wait
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Methods inherited from interface software.amazon.awssdk.utils.builder.ToCopyableBuilder
copy
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Method Detail
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instanceId
public final String instanceId()
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Returns:
- The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
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name
public final String name()
The name of the routing profile.
- Returns:
- The name of the routing profile.
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routingProfileArn
public final String routingProfileArn()
The Amazon Resource Name (ARN) of the routing profile.
- Returns:
- The Amazon Resource Name (ARN) of the routing profile.
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routingProfileId
public final String routingProfileId()
The identifier of the routing profile.
- Returns:
- The identifier of the routing profile.
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description
public final String description()
The description of the routing profile.
- Returns:
- The description of the routing profile.
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hasMediaConcurrencies
public final boolean hasMediaConcurrencies()
For responses, this returns true if the service returned a value for the MediaConcurrencies property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
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mediaConcurrencies
public final List<MediaConcurrency> mediaConcurrencies()
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasMediaConcurrencies()method.- Returns:
- The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
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defaultOutboundQueueId
public final String defaultOutboundQueueId()
The identifier of the default outbound queue for this routing profile.
- Returns:
- The identifier of the default outbound queue for this routing profile.
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hasTags
public final boolean hasTags()
For responses, this returns true if the service returned a value for the Tags property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
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tags
public final Map<String,String> tags()
The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasTags()method.- Returns:
- The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.
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numberOfAssociatedQueues
public final Long numberOfAssociatedQueues()
The number of associated queues in routing profile.
- Returns:
- The number of associated queues in routing profile.
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numberOfAssociatedUsers
public final Long numberOfAssociatedUsers()
The number of associated users in routing profile.
- Returns:
- The number of associated users in routing profile.
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agentAvailabilityTimer
public final AgentAvailabilityTimer agentAvailabilityTimer()
Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
If the service returns an enum value that is not available in the current SDK version,
agentAvailabilityTimerwill returnAgentAvailabilityTimer.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available fromagentAvailabilityTimerAsString().- Returns:
- Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
- See Also:
AgentAvailabilityTimer
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agentAvailabilityTimerAsString
public final String agentAvailabilityTimerAsString()
Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
If the service returns an enum value that is not available in the current SDK version,
agentAvailabilityTimerwill returnAgentAvailabilityTimer.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available fromagentAvailabilityTimerAsString().- Returns:
- Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
- See Also:
AgentAvailabilityTimer
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lastModifiedTime
public final Instant lastModifiedTime()
The timestamp when this resource was last modified.
- Returns:
- The timestamp when this resource was last modified.
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lastModifiedRegion
public final String lastModifiedRegion()
The Amazon Web Services Region where this resource was last modified.
- Returns:
- The Amazon Web Services Region where this resource was last modified.
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isDefault
public final Boolean isDefault()
Whether this a default routing profile.
- Returns:
- Whether this a default routing profile.
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toBuilder
public RoutingProfile.Builder toBuilder()
- Specified by:
toBuilderin interfaceToCopyableBuilder<RoutingProfile.Builder,RoutingProfile>
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builder
public static RoutingProfile.Builder builder()
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serializableBuilderClass
public static Class<? extends RoutingProfile.Builder> serializableBuilderClass()
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equalsBySdkFields
public final boolean equalsBySdkFields(Object obj)
- Specified by:
equalsBySdkFieldsin interfaceSdkPojo
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toString
public final String toString()
Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
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