Class CreateCaseRequest

    • Method Detail

      • subject

        public final String subject()

        The title of the support case. The title appears in the Subject field on the Amazon Web Services Support Center Create Case page.

        Returns:
        The title of the support case. The title appears in the Subject field on the Amazon Web Services Support Center Create Case page.
      • serviceCode

        public final String serviceCode()

        The code for the Amazon Web Services service. You can use the DescribeServices operation to get the possible serviceCode values.

        Returns:
        The code for the Amazon Web Services service. You can use the DescribeServices operation to get the possible serviceCode values.
      • severityCode

        public final String severityCode()

        A value that indicates the urgency of the case. This value determines the response time according to your service level agreement with Amazon Web Services Support. You can use the DescribeSeverityLevels operation to get the possible values for severityCode.

        For more information, see SeverityLevel and Choosing a Severity in the Amazon Web Services Support User Guide.

        The availability of severity levels depends on the support plan for the Amazon Web Services account.

        Returns:
        A value that indicates the urgency of the case. This value determines the response time according to your service level agreement with Amazon Web Services Support. You can use the DescribeSeverityLevels operation to get the possible values for severityCode.

        For more information, see SeverityLevel and Choosing a Severity in the Amazon Web Services Support User Guide.

        The availability of severity levels depends on the support plan for the Amazon Web Services account.

      • categoryCode

        public final String categoryCode()

        The category of problem for the support case. You also use the DescribeServices operation to get the category code for a service. Each Amazon Web Services service defines its own set of category codes.

        Returns:
        The category of problem for the support case. You also use the DescribeServices operation to get the category code for a service. Each Amazon Web Services service defines its own set of category codes.
      • communicationBody

        public final String communicationBody()

        The communication body text that describes the issue. This text appears in the Description field on the Amazon Web Services Support Center Create Case page.

        Returns:
        The communication body text that describes the issue. This text appears in the Description field on the Amazon Web Services Support Center Create Case page.
      • hasCcEmailAddresses

        public final boolean hasCcEmailAddresses()
        For responses, this returns true if the service returned a value for the CcEmailAddresses property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • ccEmailAddresses

        public final List<String> ccEmailAddresses()

        A list of email addresses that Amazon Web Services Support copies on case correspondence. Amazon Web Services Support identifies the account that creates the case when you specify your Amazon Web Services credentials in an HTTP POST method or use the Amazon Web Services SDKs.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasCcEmailAddresses() method.

        Returns:
        A list of email addresses that Amazon Web Services Support copies on case correspondence. Amazon Web Services Support identifies the account that creates the case when you specify your Amazon Web Services credentials in an HTTP POST method or use the Amazon Web Services SDKs.
      • language

        public final String language()

        The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") and Korean (“ko”). You must specify the ISO 639-1 code for the language parameter if you want support in that language.

        Returns:
        The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") and Korean (“ko”). You must specify the ISO 639-1 code for the language parameter if you want support in that language.
      • issueType

        public final String issueType()

        The type of issue for the case. You can specify customer-service or technical. If you don't specify a value, the default is technical.

        Returns:
        The type of issue for the case. You can specify customer-service or technical. If you don't specify a value, the default is technical.
      • attachmentSetId

        public final String attachmentSetId()

        The ID of a set of one or more attachments for the case. Create the set by using the AddAttachmentsToSet operation.

        Returns:
        The ID of a set of one or more attachments for the case. Create the set by using the AddAttachmentsToSet operation.
      • toString

        public final String toString()
        Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
        Overrides:
        toString in class Object