Interface SeverityLevel.Builder

    • Method Detail

      • code

        SeverityLevel.Builder code​(String code)

        The code for case severity level.

        Valid values: low | normal | high | urgent | critical

        Parameters:
        code - The code for case severity level.

        Valid values: low | normal | high | urgent | critical

        Returns:
        Returns a reference to this object so that method calls can be chained together.
      • name

        SeverityLevel.Builder name​(String name)

        The name of the severity level that corresponds to the severity level code.

        The values returned by the API are different from the values that appear in the Amazon Web Services Support Center. For example, the API uses the code low, but the name appears as General guidance in Support Center.

        The following are the API code names and how they appear in the console:

        • low - General guidance

        • normal - System impaired

        • high - Production system impaired

        • urgent - Production system down

        • critical - Business-critical system down

        For more information, see Choosing a severity in the Amazon Web Services Support User Guide.

        Parameters:
        name - The name of the severity level that corresponds to the severity level code.

        The values returned by the API are different from the values that appear in the Amazon Web Services Support Center. For example, the API uses the code low, but the name appears as General guidance in Support Center.

        The following are the API code names and how they appear in the console:

        • low - General guidance

        • normal - System impaired

        • high - Production system impaired

        • urgent - Production system down

        • critical - Business-critical system down

        For more information, see Choosing a severity in the Amazon Web Services Support User Guide.

        Returns:
        Returns a reference to this object so that method calls can be chained together.