Package software.amazon.awssdk.services.connectcases

With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions, follow-up tasks, and teams in your contact center.

See: Description

Interface Summary

Interface	Description
ConnectCasesAsyncClient	Service client for accessing ConnectCases asynchronously.
ConnectCasesAsyncClientBuilder	A builder for creating an instance of ConnectCasesAsyncClient.
ConnectCasesBaseClientBuilder<B extends ConnectCasesBaseClientBuilder<B,C>,C>	This includes configuration specific to ConnectCases that is supported by both ConnectCasesClientBuilder and ConnectCasesAsyncClientBuilder.
ConnectCasesClient	Service client for accessing ConnectCases.
ConnectCasesClientBuilder	A builder for creating an instance of ConnectCasesClient.
ConnectCasesServiceClientConfiguration.Builder	A builder for creating a ConnectCasesServiceClientConfiguration

Class Summary

Class	Description
ConnectCasesServiceClientConfiguration	Class to expose the service client settings to the user.

Package software.amazon.awssdk.services.connectcases Description

With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions, follow-up tasks, and teams in your contact center. A case represents a customer issue. It records the issue, the steps and interactions taken to resolve the issue, and the outcome. For more information, see Amazon Connect Cases in the Amazon Connect Administrator Guide.