| Package | Description |
|---|---|
| software.amazon.awssdk.services.connectcases |
With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions,
follow-up tasks, and teams in your contact center.
|
| Modifier and Type | Method and Description |
|---|---|
default BatchPutFieldOptionsResponse |
ConnectCasesClient.batchPutFieldOptions(BatchPutFieldOptionsRequest batchPutFieldOptionsRequest)
Creates and updates a set of field options for a single select field in a Cases domain.
|
default BatchPutFieldOptionsResponse |
ConnectCasesClient.batchPutFieldOptions(Consumer<BatchPutFieldOptionsRequest.Builder> batchPutFieldOptionsRequest)
Creates and updates a set of field options for a single select field in a Cases domain.
|
default CreateDomainResponse |
ConnectCasesClient.createDomain(Consumer<CreateDomainRequest.Builder> createDomainRequest)
Creates a domain, which is a container for all case data, such as cases, fields, templates and layouts.
|
default CreateDomainResponse |
ConnectCasesClient.createDomain(CreateDomainRequest createDomainRequest)
Creates a domain, which is a container for all case data, such as cases, fields, templates and layouts.
|
default CreateFieldResponse |
ConnectCasesClient.createField(Consumer<CreateFieldRequest.Builder> createFieldRequest)
Creates a field in the Cases domain.
|
default CreateFieldResponse |
ConnectCasesClient.createField(CreateFieldRequest createFieldRequest)
Creates a field in the Cases domain.
|
default CreateLayoutResponse |
ConnectCasesClient.createLayout(Consumer<CreateLayoutRequest.Builder> createLayoutRequest)
Creates a layout in the Cases domain.
|
default CreateLayoutResponse |
ConnectCasesClient.createLayout(CreateLayoutRequest createLayoutRequest)
Creates a layout in the Cases domain.
|
default CreateRelatedItemResponse |
ConnectCasesClient.createRelatedItem(Consumer<CreateRelatedItemRequest.Builder> createRelatedItemRequest)
Creates a related item (comments, tasks, and contacts) and associates it with a case.
|
default CreateRelatedItemResponse |
ConnectCasesClient.createRelatedItem(CreateRelatedItemRequest createRelatedItemRequest)
Creates a related item (comments, tasks, and contacts) and associates it with a case.
|
default CreateTemplateResponse |
ConnectCasesClient.createTemplate(Consumer<CreateTemplateRequest.Builder> createTemplateRequest)
Creates a template in the Cases domain.
|
default CreateTemplateResponse |
ConnectCasesClient.createTemplate(CreateTemplateRequest createTemplateRequest)
Creates a template in the Cases domain.
|
default UpdateLayoutResponse |
ConnectCasesClient.updateLayout(Consumer<UpdateLayoutRequest.Builder> updateLayoutRequest)
Updates the attributes of an existing layout.
|
default UpdateLayoutResponse |
ConnectCasesClient.updateLayout(UpdateLayoutRequest updateLayoutRequest)
Updates the attributes of an existing layout.
|
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