| Package | Description |
|---|---|
| software.amazon.awssdk.services.connectcases |
With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions,
follow-up tasks, and teams in your contact center.
|
| Modifier and Type | Method and Description |
|---|---|
default BatchGetFieldResponse |
ConnectCasesClient.batchGetField(BatchGetFieldRequest batchGetFieldRequest)
Returns the description for the list of fields in the request parameters.
|
default BatchGetFieldResponse |
ConnectCasesClient.batchGetField(Consumer<BatchGetFieldRequest.Builder> batchGetFieldRequest)
Returns the description for the list of fields in the request parameters.
|
default BatchPutFieldOptionsResponse |
ConnectCasesClient.batchPutFieldOptions(BatchPutFieldOptionsRequest batchPutFieldOptionsRequest)
Creates and updates a set of field options for a single select field in a Cases domain.
|
default BatchPutFieldOptionsResponse |
ConnectCasesClient.batchPutFieldOptions(Consumer<BatchPutFieldOptionsRequest.Builder> batchPutFieldOptionsRequest)
Creates and updates a set of field options for a single select field in a Cases domain.
|
default CreateCaseResponse |
ConnectCasesClient.createCase(Consumer<CreateCaseRequest.Builder> createCaseRequest)
Creates a case in the specified Cases domain.
|
default CreateCaseResponse |
ConnectCasesClient.createCase(CreateCaseRequest createCaseRequest)
Creates a case in the specified Cases domain.
|
default CreateDomainResponse |
ConnectCasesClient.createDomain(Consumer<CreateDomainRequest.Builder> createDomainRequest)
Creates a domain, which is a container for all case data, such as cases, fields, templates and layouts.
|
default CreateDomainResponse |
ConnectCasesClient.createDomain(CreateDomainRequest createDomainRequest)
Creates a domain, which is a container for all case data, such as cases, fields, templates and layouts.
|
default CreateFieldResponse |
ConnectCasesClient.createField(Consumer<CreateFieldRequest.Builder> createFieldRequest)
Creates a field in the Cases domain.
|
default CreateFieldResponse |
ConnectCasesClient.createField(CreateFieldRequest createFieldRequest)
Creates a field in the Cases domain.
|
default CreateLayoutResponse |
ConnectCasesClient.createLayout(Consumer<CreateLayoutRequest.Builder> createLayoutRequest)
Creates a layout in the Cases domain.
|
default CreateLayoutResponse |
ConnectCasesClient.createLayout(CreateLayoutRequest createLayoutRequest)
Creates a layout in the Cases domain.
|
default CreateRelatedItemResponse |
ConnectCasesClient.createRelatedItem(Consumer<CreateRelatedItemRequest.Builder> createRelatedItemRequest)
Creates a related item (comments, tasks, and contacts) and associates it with a case.
|
default CreateRelatedItemResponse |
ConnectCasesClient.createRelatedItem(CreateRelatedItemRequest createRelatedItemRequest)
Creates a related item (comments, tasks, and contacts) and associates it with a case.
|
default CreateTemplateResponse |
ConnectCasesClient.createTemplate(Consumer<CreateTemplateRequest.Builder> createTemplateRequest)
Creates a template in the Cases domain.
|
default CreateTemplateResponse |
ConnectCasesClient.createTemplate(CreateTemplateRequest createTemplateRequest)
Creates a template in the Cases domain.
|
default DeleteDomainResponse |
ConnectCasesClient.deleteDomain(Consumer<DeleteDomainRequest.Builder> deleteDomainRequest)
Deletes a Cases domain.
|
default DeleteDomainResponse |
ConnectCasesClient.deleteDomain(DeleteDomainRequest deleteDomainRequest)
Deletes a Cases domain.
|
default GetCaseResponse |
ConnectCasesClient.getCase(Consumer<GetCaseRequest.Builder> getCaseRequest)
Returns information about a specific case if it exists.
|
default GetCaseResponse |
ConnectCasesClient.getCase(GetCaseRequest getCaseRequest)
Returns information about a specific case if it exists.
|
default GetCaseEventConfigurationResponse |
ConnectCasesClient.getCaseEventConfiguration(Consumer<GetCaseEventConfigurationRequest.Builder> getCaseEventConfigurationRequest)
Returns the case event publishing configuration.
|
default GetCaseEventConfigurationResponse |
ConnectCasesClient.getCaseEventConfiguration(GetCaseEventConfigurationRequest getCaseEventConfigurationRequest)
Returns the case event publishing configuration.
|
default GetCaseIterable |
ConnectCasesClient.getCasePaginator(Consumer<GetCaseRequest.Builder> getCaseRequest)
Returns information about a specific case if it exists.
|
default GetCaseIterable |
ConnectCasesClient.getCasePaginator(GetCaseRequest getCaseRequest)
Returns information about a specific case if it exists.
|
default GetDomainResponse |
ConnectCasesClient.getDomain(Consumer<GetDomainRequest.Builder> getDomainRequest)
Returns information about a specific domain if it exists.
|
default GetDomainResponse |
ConnectCasesClient.getDomain(GetDomainRequest getDomainRequest)
Returns information about a specific domain if it exists.
|
default GetLayoutResponse |
ConnectCasesClient.getLayout(Consumer<GetLayoutRequest.Builder> getLayoutRequest)
Returns the details for the requested layout.
|
default GetLayoutResponse |
ConnectCasesClient.getLayout(GetLayoutRequest getLayoutRequest)
Returns the details for the requested layout.
|
default GetTemplateResponse |
ConnectCasesClient.getTemplate(Consumer<GetTemplateRequest.Builder> getTemplateRequest)
Returns the details for the requested template.
|
default GetTemplateResponse |
ConnectCasesClient.getTemplate(GetTemplateRequest getTemplateRequest)
Returns the details for the requested template.
|
default ListCasesForContactResponse |
ConnectCasesClient.listCasesForContact(Consumer<ListCasesForContactRequest.Builder> listCasesForContactRequest)
Lists cases for a given contact.
|
default ListCasesForContactResponse |
ConnectCasesClient.listCasesForContact(ListCasesForContactRequest listCasesForContactRequest)
Lists cases for a given contact.
|
default ListCasesForContactIterable |
ConnectCasesClient.listCasesForContactPaginator(Consumer<ListCasesForContactRequest.Builder> listCasesForContactRequest)
Lists cases for a given contact.
|
default ListCasesForContactIterable |
ConnectCasesClient.listCasesForContactPaginator(ListCasesForContactRequest listCasesForContactRequest)
Lists cases for a given contact.
|
default ListDomainsResponse |
ConnectCasesClient.listDomains(Consumer<ListDomainsRequest.Builder> listDomainsRequest)
Lists all cases domains in the Amazon Web Services account.
|
default ListDomainsResponse |
ConnectCasesClient.listDomains(ListDomainsRequest listDomainsRequest)
Lists all cases domains in the Amazon Web Services account.
|
default ListDomainsIterable |
ConnectCasesClient.listDomainsPaginator(Consumer<ListDomainsRequest.Builder> listDomainsRequest)
Lists all cases domains in the Amazon Web Services account.
|
default ListDomainsIterable |
ConnectCasesClient.listDomainsPaginator(ListDomainsRequest listDomainsRequest)
Lists all cases domains in the Amazon Web Services account.
|
default ListFieldOptionsResponse |
ConnectCasesClient.listFieldOptions(Consumer<ListFieldOptionsRequest.Builder> listFieldOptionsRequest)
Lists all of the field options for a field identifier in the domain.
|
default ListFieldOptionsResponse |
ConnectCasesClient.listFieldOptions(ListFieldOptionsRequest listFieldOptionsRequest)
Lists all of the field options for a field identifier in the domain.
|
default ListFieldOptionsIterable |
ConnectCasesClient.listFieldOptionsPaginator(Consumer<ListFieldOptionsRequest.Builder> listFieldOptionsRequest)
Lists all of the field options for a field identifier in the domain.
|
default ListFieldOptionsIterable |
ConnectCasesClient.listFieldOptionsPaginator(ListFieldOptionsRequest listFieldOptionsRequest)
Lists all of the field options for a field identifier in the domain.
|
default ListFieldsResponse |
ConnectCasesClient.listFields(Consumer<ListFieldsRequest.Builder> listFieldsRequest)
Lists all fields in a Cases domain.
|
default ListFieldsResponse |
ConnectCasesClient.listFields(ListFieldsRequest listFieldsRequest)
Lists all fields in a Cases domain.
|
default ListFieldsIterable |
ConnectCasesClient.listFieldsPaginator(Consumer<ListFieldsRequest.Builder> listFieldsRequest)
Lists all fields in a Cases domain.
|
default ListFieldsIterable |
ConnectCasesClient.listFieldsPaginator(ListFieldsRequest listFieldsRequest)
Lists all fields in a Cases domain.
|
default ListLayoutsResponse |
ConnectCasesClient.listLayouts(Consumer<ListLayoutsRequest.Builder> listLayoutsRequest)
Lists all layouts in the given cases domain.
|
default ListLayoutsResponse |
ConnectCasesClient.listLayouts(ListLayoutsRequest listLayoutsRequest)
Lists all layouts in the given cases domain.
|
default ListLayoutsIterable |
ConnectCasesClient.listLayoutsPaginator(Consumer<ListLayoutsRequest.Builder> listLayoutsRequest)
Lists all layouts in the given cases domain.
|
default ListLayoutsIterable |
ConnectCasesClient.listLayoutsPaginator(ListLayoutsRequest listLayoutsRequest)
Lists all layouts in the given cases domain.
|
default ListTagsForResourceResponse |
ConnectCasesClient.listTagsForResource(Consumer<ListTagsForResourceRequest.Builder> listTagsForResourceRequest)
Lists tags for a resource.
|
default ListTagsForResourceResponse |
ConnectCasesClient.listTagsForResource(ListTagsForResourceRequest listTagsForResourceRequest)
Lists tags for a resource.
|
default ListTemplatesResponse |
ConnectCasesClient.listTemplates(Consumer<ListTemplatesRequest.Builder> listTemplatesRequest)
Lists all of the templates in a Cases domain.
|
default ListTemplatesResponse |
ConnectCasesClient.listTemplates(ListTemplatesRequest listTemplatesRequest)
Lists all of the templates in a Cases domain.
|
default ListTemplatesIterable |
ConnectCasesClient.listTemplatesPaginator(Consumer<ListTemplatesRequest.Builder> listTemplatesRequest)
Lists all of the templates in a Cases domain.
|
default ListTemplatesIterable |
ConnectCasesClient.listTemplatesPaginator(ListTemplatesRequest listTemplatesRequest)
Lists all of the templates in a Cases domain.
|
default PutCaseEventConfigurationResponse |
ConnectCasesClient.putCaseEventConfiguration(Consumer<PutCaseEventConfigurationRequest.Builder> putCaseEventConfigurationRequest)
API for adding case event publishing configuration
|
default PutCaseEventConfigurationResponse |
ConnectCasesClient.putCaseEventConfiguration(PutCaseEventConfigurationRequest putCaseEventConfigurationRequest)
API for adding case event publishing configuration
|
default SearchCasesResponse |
ConnectCasesClient.searchCases(Consumer<SearchCasesRequest.Builder> searchCasesRequest)
Searches for cases within their associated Cases domain.
|
default SearchCasesResponse |
ConnectCasesClient.searchCases(SearchCasesRequest searchCasesRequest)
Searches for cases within their associated Cases domain.
|
default SearchCasesIterable |
ConnectCasesClient.searchCasesPaginator(Consumer<SearchCasesRequest.Builder> searchCasesRequest)
Searches for cases within their associated Cases domain.
|
default SearchCasesIterable |
ConnectCasesClient.searchCasesPaginator(SearchCasesRequest searchCasesRequest)
Searches for cases within their associated Cases domain.
|
default SearchRelatedItemsResponse |
ConnectCasesClient.searchRelatedItems(Consumer<SearchRelatedItemsRequest.Builder> searchRelatedItemsRequest)
Searches for related items that are associated with a case.
|
default SearchRelatedItemsResponse |
ConnectCasesClient.searchRelatedItems(SearchRelatedItemsRequest searchRelatedItemsRequest)
Searches for related items that are associated with a case.
|
default SearchRelatedItemsIterable |
ConnectCasesClient.searchRelatedItemsPaginator(Consumer<SearchRelatedItemsRequest.Builder> searchRelatedItemsRequest)
Searches for related items that are associated with a case.
|
default SearchRelatedItemsIterable |
ConnectCasesClient.searchRelatedItemsPaginator(SearchRelatedItemsRequest searchRelatedItemsRequest)
Searches for related items that are associated with a case.
|
default TagResourceResponse |
ConnectCasesClient.tagResource(Consumer<TagResourceRequest.Builder> tagResourceRequest)
Adds tags to a resource.
|
default TagResourceResponse |
ConnectCasesClient.tagResource(TagResourceRequest tagResourceRequest)
Adds tags to a resource.
|
default UntagResourceResponse |
ConnectCasesClient.untagResource(Consumer<UntagResourceRequest.Builder> untagResourceRequest)
Untags a resource.
|
default UntagResourceResponse |
ConnectCasesClient.untagResource(UntagResourceRequest untagResourceRequest)
Untags a resource.
|
default UpdateCaseResponse |
ConnectCasesClient.updateCase(Consumer<UpdateCaseRequest.Builder> updateCaseRequest)
Updates the values of fields on a case.
|
default UpdateCaseResponse |
ConnectCasesClient.updateCase(UpdateCaseRequest updateCaseRequest)
Updates the values of fields on a case.
|
default UpdateFieldResponse |
ConnectCasesClient.updateField(Consumer<UpdateFieldRequest.Builder> updateFieldRequest)
Updates the properties of an existing field.
|
default UpdateFieldResponse |
ConnectCasesClient.updateField(UpdateFieldRequest updateFieldRequest)
Updates the properties of an existing field.
|
default UpdateLayoutResponse |
ConnectCasesClient.updateLayout(Consumer<UpdateLayoutRequest.Builder> updateLayoutRequest)
Updates the attributes of an existing layout.
|
default UpdateLayoutResponse |
ConnectCasesClient.updateLayout(UpdateLayoutRequest updateLayoutRequest)
Updates the attributes of an existing layout.
|
default UpdateTemplateResponse |
ConnectCasesClient.updateTemplate(Consumer<UpdateTemplateRequest.Builder> updateTemplateRequest)
Updates the attributes of an existing template.
|
default UpdateTemplateResponse |
ConnectCasesClient.updateTemplate(UpdateTemplateRequest updateTemplateRequest)
Updates the attributes of an existing template.
|
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