| Package | Description |
|---|---|
| software.amazon.awssdk.services.connectcases |
With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions,
follow-up tasks, and teams in your contact center.
|
| Modifier and Type | Method and Description |
|---|---|
default CreateCaseResponse |
ConnectCasesClient.createCase(Consumer<CreateCaseRequest.Builder> createCaseRequest)
Creates a case in the specified Cases domain.
|
default CreateCaseResponse |
ConnectCasesClient.createCase(CreateCaseRequest createCaseRequest)
Creates a case in the specified Cases domain.
|
default CreateDomainResponse |
ConnectCasesClient.createDomain(Consumer<CreateDomainRequest.Builder> createDomainRequest)
Creates a domain, which is a container for all case data, such as cases, fields, templates and layouts.
|
default CreateDomainResponse |
ConnectCasesClient.createDomain(CreateDomainRequest createDomainRequest)
Creates a domain, which is a container for all case data, such as cases, fields, templates and layouts.
|
default CreateFieldResponse |
ConnectCasesClient.createField(Consumer<CreateFieldRequest.Builder> createFieldRequest)
Creates a field in the Cases domain.
|
default CreateFieldResponse |
ConnectCasesClient.createField(CreateFieldRequest createFieldRequest)
Creates a field in the Cases domain.
|
default CreateLayoutResponse |
ConnectCasesClient.createLayout(Consumer<CreateLayoutRequest.Builder> createLayoutRequest)
Creates a layout in the Cases domain.
|
default CreateLayoutResponse |
ConnectCasesClient.createLayout(CreateLayoutRequest createLayoutRequest)
Creates a layout in the Cases domain.
|
default CreateTemplateResponse |
ConnectCasesClient.createTemplate(Consumer<CreateTemplateRequest.Builder> createTemplateRequest)
Creates a template in the Cases domain.
|
default CreateTemplateResponse |
ConnectCasesClient.createTemplate(CreateTemplateRequest createTemplateRequest)
Creates a template in the Cases domain.
|
default DeleteDomainResponse |
ConnectCasesClient.deleteDomain(Consumer<DeleteDomainRequest.Builder> deleteDomainRequest)
Deletes a Cases domain.
|
default DeleteDomainResponse |
ConnectCasesClient.deleteDomain(DeleteDomainRequest deleteDomainRequest)
Deletes a Cases domain.
|
default UpdateFieldResponse |
ConnectCasesClient.updateField(Consumer<UpdateFieldRequest.Builder> updateFieldRequest)
Updates the properties of an existing field.
|
default UpdateFieldResponse |
ConnectCasesClient.updateField(UpdateFieldRequest updateFieldRequest)
Updates the properties of an existing field.
|
default UpdateLayoutResponse |
ConnectCasesClient.updateLayout(Consumer<UpdateLayoutRequest.Builder> updateLayoutRequest)
Updates the attributes of an existing layout.
|
default UpdateLayoutResponse |
ConnectCasesClient.updateLayout(UpdateLayoutRequest updateLayoutRequest)
Updates the attributes of an existing layout.
|
default UpdateTemplateResponse |
ConnectCasesClient.updateTemplate(Consumer<UpdateTemplateRequest.Builder> updateTemplateRequest)
Updates the attributes of an existing template.
|
default UpdateTemplateResponse |
ConnectCasesClient.updateTemplate(UpdateTemplateRequest updateTemplateRequest)
Updates the attributes of an existing template.
|
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